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I Cup Trading Est. A store specializing in coffee, tea and accessories

Shipping

We deliver shipments on the same day to some cities


Provided that the timing of the purchase is before 3 pm.

Purchases made after 3 pm will be delivered the next day.

We will deliver orders from 9 am to 10 pm.

It is possible to take advantage of the *Payment upon receipt service with this service to pay in cash or use a mada card or Visa and MasterCard Apple Pay, stc pay


Delivery within three days

We deliver orders within three days

It will be delivered from 9 am to 10 pm

It is possible to take advantage of the *Payment upon receipt service with this service to pay in cash or use a mada card or Visa and MasterCard Apple Pay, stc pay


Shipping via shipping companies

inside Saudi Arabia

Cost: from 25 - 28.75 riyals

The time is from 1 - 5 working days


Oman, Emirates, Bahrain, Kuwait and Egypt

Cost: 49 riyals

Time: from 3 - 10 working days


Orders will be shipped on the same day after the order is completed before 3:30 pm from Saturday to Thursday.

Shipping to the main cities (Dammam - Riyadh - Jeddah) usually takes one to two working days for delivery.

The rest of the cities and villages from one day to 5 working days as a maximum.


Aramex company:

Available * Payment service upon receipt

The shipment can be delivered to the door of your home or to work, or the shipment can be received from Aramex offices in your city

You must write the full address at the request stage in order for your shipment to be delivered to the door of the house without the need to verify the address by calling you or sending you messages from the shipping company.

In the event that you want to deliver it to your home after transferring it to receive it from the branch, it may take one to two additional working days.

according

The intended full address

City:

District:

Street name: It must be the name of the street itself and not a neighboring street

building number.

If the building contains several units, the floor number and unit number shall be written.


SMSA Company:

Payment service upon receipt


other cities

1 to 3 working days**

At the stage of completing the order when you choose the SMSA company, be sure to write the full address in order to avoid transferring your shipment to one of the SMSA branches.

After converting the status of the request to Completed, a text message will be sent from SMSA to specify the location of receiving the shipment, or via automated communication.

In the event that the message or call is ignored, the shipment will be transferred to the nearest SMSA branch to you in the event that the full address is not written.

In the event that you want to deliver it to your home after transferring it to receive it from the branch, it may take one to two additional working days , depending on the availability of the delivery service in cities at SMSA .



All products are shipped to the address you specify during order completion

to your workplace or home. In the event that the address is not indicated in the application, the shipping company will contact you via the mobile phone registered in the application.

The store does not bear any additional fees or taxes collected from customs for international shipments

Purchases made by bank transfer, the transfer process must be confirmed via the bank transfer confirmation page, after which the shipping procedures take place after sending the purchase receipt to the customer.



Not receiving shipments

In the event that the shipment is not received for any reason and has been returned, a fee will be charged to the customer for the shipping value

Aramex: 25 riyals, the return fee is 22 riyals

SMSA: 25 riyals, the return fee is 22 riyals

Prices do not include value added tax

In the event that shipping is free in the order, the same fees are charged above



* Payment service upon receipt may incur additional fees

** In the event that the shipment is delayed for more than 5 working days, we hope to contact the customer service of the carrier company. After 10 working days, we hope to contact us to follow up on the status of the shipment with the company.